Privacy Policy

1. Information We Collect

A. Personal Information You Provide

• Full name, email address, phone number
• Demographic data (e.g., age, gender, country of residence)
• Financial education preferences and investment goals
• Information submitted via forms, support inquiries, or surveys

B. Financial and Transactional Information

When you open an account or conduct financial transactions through our app, we may collect:

• Bank account and routing numbers
• Transaction history
• Investment preferences
• Brokerage data (via third-party integrations)

C. Device and Usage Data

• IP address, browser type, device ID
• Pages visited, time on site, and clickstream data
• Location information (when you enable location services)

D. Third-Party Data

2. How We Use Your Information

We use your information to:

• Provide access to Wekeza’s financial education and investment platform
• Customize your learning experience and financial tools
• Facilitate secure transactions and comply with KYC/AML requirements
• Communicate updates, offers, and relevant educational content
• Analyze usage trends and improve our Services
• Comply with legal and regulatory obligations

3. Legal Bases for Processing (International Users)

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction requiring a legal basis for processing, we rely on:

• Consent (e.g., when you sign up or opt in)
• Contractual necessity (e.g., to deliver Services)
• Legal obligations (e.g., financial regulations)
• Legitimate interests (e.g., platform security, analytics)

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers and vendors (e.g., for cloud storage, analytics, customer support)
• Financial and legal partners (e.g., banks, brokerage firms, advisors)
• Government authorities (e.g., for legal compliance or fraud prevention)
• With your consent, where applicable

All third parties are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your data (see Your Rights below).

6. Your Rights and Choices

If you are in the U.S. (including California residents):

• Right to Know about personal data collected
• Right to Delete personal data
• Right to Opt-Out of data sharing/sale (we do not sell your data)
• Right to Non-Discrimination for exercising privacy rights

To exercise your rights, email: info@wekeza.com

If you are in the EEA, UK, or other international locations:

• Right to Access, Rectify, or Erase your data
• Right to Object or Restrict processing
• Right to Data Portability
• Right to Withdraw Consent at any time

To make a request, email: info@wekeza.com

7. Cookies and Tracking Technologies

Wekeza uses cookies and similar technologies for:

• Website functionality
• Analytics and performance tracking
• Marketing optimization

You can manage your cookie preferences through your browser settings or our cookie banner upon first visit.

8. Security

We implement appropriate technical and organizational safeguards to protect your data, including:

• Encryption (SSL)
• Secure data storage
• Access controls and authentication
• Regular monitoring for vulnerabilities

However, no system is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

9. International Transfers

Your data may be transferred to and processed in the United States or other countries where our partners or servers are located. We ensure appropriate safeguards such as Standard Contractual Clauses for international data transfers.

10. Children’s Privacy

Wekeza does not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us to delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or new features. We will notify you of significant changes by email or through the app.

Last updated: May 2025